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Car Hire Cancellation Policy

Occasionally even the best laid plans require revision.  Savvy travelers know to expect the unexpected, and sometimes this means changing all of your reservations.  At we understand that, which is why we have one of the best cancellation policies in the industry.  

cheap car hire

Travelers fall into situations where they need to cancel their car rental reservations for many reasons.  Flights get cancelled, families have emergencies, and companies postpone their business trips.  When, for any reason, you have to make changes or a cancellation of a car hire reservation through it is important to understand the specifics of our policy so that you can be reimbursed (if possible) and avoid any extra charges.  

A Stitch in Time Saves Nine

Timing is everything when it comes to canceling your reservations and getting back as much of your money as possible.  In the instance of a car rental through, any cancellation made within 48 hours of the car rental pick up time  will not be reimbursed.  Waiting until the last minute will cost you.  In most cases however, CarTrawler will reimburse you for all but 3 days of your rental agreement and a small card processing fee.

Cancel Through CarTrawler

All cancellations must be made through CarTrawler and only CarTrawler when you need to cancel a car rental through our Booking Engine.  If you attempt to cancel your car hire reservation directly through the car rental company you may incur additional charges.  

To find out more about our cancellation policy as well as other car rental policies through please read our Booking Engine Terms and Conditions.  This document can be found at the end of our booking engine agreement, directly above the button to confirm your reservation.

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